Terms and Conditions of sales

The theater was built in 1913 according to the physical criteria of the time and then classified in the Historical Monuments in 1954, it is advised to people of big size (+ of 1.80 m) or of large size, to avoid to choose a placement at the following ranks:
1st Balcony
Row N entire
Rows Q, R, S, T center
Row S sideways
2nd Balcony Row V entire
The renovation of the seats changed some of the original provisions as well as their categories.

An additional row AA, 21 seats, may be added or removed, in front of the row A of the orchestra, on certain events, according to the technical requirements requested

Reduced mobility: on each performance, 6 seats are reserved to accommodate spectators with reduced mobility. Due to the specific configuration of the theatre, it is essential to inform the theater of your arrival at the time of booking by phone by calling 01.49.52.50.50. A host will be on hand to welcome you and seat you.

Conditions of admission to the auditorium

Only theatregoers with a valid event ticket is admitted to the auditorium.
Each ticket entitles the holder to one seat.

The auditorium doors close at the very beginning of the performance.
Latecomers will be admitted to the auditorium only during the interval, if there is one.
It is absolutely forbidden to take photographs, film or record all or part of the event and to eat and/or drink in the auditorium.
Children under the age of 3 are not permitted to enter the auditorium except for events specifically designed for them.

ATTENTION For security reasons and as part of the Vigipirate plan, suitcases, travel bags and instrument cases are not allowed in the Theater.

Changes and cancellation

The Théâtre des Champs-Elysées reserves the right to change programs, artists and casts during the season. 
If a performance is cancelled, the cost of the ticket will be refunded, at the ticket holder's request, on receipt of the ticket(s) for the cancelled performance up to one year from the performance. The ticket holder may also be offered the choice of transferring the ticket to another event for the same cost or a higher cost than the cancelled ticket.
If the event has to be interrupted over halfway through, the ticket will not be refunded.

Bookings made more than eight days before the date of the performance

> Print you ticket(s) whenever you want, from your own personal page
> download them on your mobile phone
> or tickets can be either sent by post to the address provided at the time of booking

Bookings made from outside France, E PRINT or or COLLECTED IN PERSON on the day of the chosen performance from the Control desk (2nd foyer) of the Théâtre des Champs-Elysées 30 minutes before the performance.

Tickets are sent by ordinary (i.e. unregistered) post. Any change of postal address should be notified to the Public Relations Department. The Théâtre des Champs-Elysées shall not be held liable for any loss, theft or delay in the delivery of tickets. 
Please check that you have received your tickets before the performance. No complaints shall be accepted after the date of the performance.

Bookings made less than eight days before the date of the performance

Tickets can be:

> COLLECTED in person on the day of the chosen performance, from the Control desk (2nd foyer) of the Théâtre des Champs-Elysées, 30 minutes before the performance.
> PRINTED from your own personal
> DOWNLOADED on your mobile phone. 

All claims must be made in writing and addressed to either:
> Théâtre des Champs-Elysées :
Service des Relations avec le public
Théâtre des Champs-Elysées - 15 avenue Montaigne - 75008 Paris.
For any delay, the postmark will be taken as proof.

> To the address rp@theatrechampselysees.fr

For all tickets for shows not produced by the Théâtre des Champs-Elysées, the General Terms and Conditions of Sale of the Théâtre des Champs-Elysées apply.

Personal data

The Théâtre des Champs-Elysées collects, processes and protects the information you send us in application of the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016.

In accordance with the French Data Protection Act of 6 January 1978, you have the right to access, rectify and object to data concerning you. To exercise one of these rights, you can send your request:

> by email to rp@theatrechampselysees.fr / contact@theatrechampselysees.fr
> by post to Théâtre des Champs-Elysées - Service des Relations avec le Public - 15 avenue Montaigne 75008 Paris

Company name: Société d'exploitation du Grand Théâtre des Champs-Elysées
Paris Company and Trade register No. 592 028 310
Société anonyme with capital of €720,000
Registered office: 15 avenue Montaigne, 75008 Paris
Intra-community VAT No.: FR04592028310
General Manager: Michel Franck
Ticketing Platform| SecuTix France SA |  www.secutix.com
24 rue de Londres | 75009 Paris +33 1 53 20 88 10